Thursday, August 6, 2009

Continuation!!!

Hi everyone, so here I am with the continuation of my experience. Have you even placed an order or made a purchase with a company and wondered if you made the right choice? That was how I was feeling. I mean in this economy you try to save every valuable dollar but what’s the risk. The price was good but did I pick the right seller? You will decide for me!!!!!

After checking with my back to confirm my account was charged, I tried calling the company, granted their phone system is pretty nice, there is an automated voice letting you know how many callers are ahead of you. I was number 5, and guess what? I was number 5 for 20 minutes! I finally give up and decided to send an email explaining my situation. The good thing out of this was that I got a speedy response. Only problem was the response made no sense. In my email response I was told an order was placed for me but the credit/bank card was not charged. They said my order was “not finalized” and I have to call the company to provide all the information. Are you kidding me? “NOT FINALIZED” What the hell was that?? I was told to wait 24 to 48 hrs hours and check my account to verify payment did not go through….being in the situation I was in I decided to give the company the benefit of the doubt and wait out my 48 hrs to process my order. What would you have done? So anyways 2 days later I checked with my back and was told AmericaRX did try to charge my card but I don’t know what sort of system they have because they would not accept payment. I should have left it like that and just canceled my order BUT NO, I decided to call the company and provide them with the relevant information they need to process my order. Do you think I made the right decision???? I was wondering that myself!!! I will certainly let you know!!!!

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