Continuation

Sorry for the delay folks, went on vacation. So, I was telling you about my expreience with this company. My payment went though without a glitch - what a suprise! I was still skeptical but I have no idea what prompted me to continue- I am constantly asking myself why but no valid answers as of yet.

My package finally came, get this - 14 days later. I know you are wondering Why I waited so long with no problems. Believe me I had problems alright. While I was waiting I was constanly calling and emailing customer service. Calling this company makes no sense unless you have nothing to do all day and you have a few hours to just sit or stand and wait for someone to answer the phone. This first time I called and actually got on to someone, I stated, I paid for my items and I did not receive any sort of communication whether my items were shipped or not and can you guess what answers I received? Here let me tell you and I quote "I am sorry maam, can I put you on hold so I can get a tracking number? sure I replied not knowing I will be on hold for 7 minutes just to hear- " I am sorry maam but the item is on back order and it will be shipped in 2 days, do you want to wait or cancel and have a refund?"....what was I to do at this point, I was already waiting so I might as well continue.

My mistake, I guess I figured I came this far might as well go on with the show. My second call was 4 days later since I did not receive an email with the tracking number. I eventually received a tracking number via phone but when I asked why this was not emailed to me, the answer was they did send an email but something must be wrong with my email address because it was sent. I demanded another email with the tracking number and I guess by some miracle if you want to call it that I did receive it. So I will continue again later with my experience. Do you think it can get worse or better?